I’ve spent the last four days training at Fogo De Chao (pronounced “shoun”, not “chow”) and I am beat. This restaurant is hands down the most intense job I’ve ever had. I used to work at Phillips, an insanely busy tourist-filled restaurant right in the Inner Harbor. I would bust my ass there for 14-15 hour shifts some days and make good money and just feel completely dead afterwards. Here, the shifts are shorter (5-6 hours) but so much more intense. There is absolutely NO downtime. Every restaurant I’ve worked in before has a station in the back for the waiters to hang out in when there aren’t any tables, or at least somewhere to stand. Not at Fogo. The minute you walk in the door you are out on the floor polishing and getting ready if you are opening the restaurant, and if your shift starts after they are open for business you hit the ground sprinting. I was scheduled today at 4pm, and when I got there at 3:59, there were about 70-80 people standing outside and in the bar area waiting to be seated. On a Sunday night! I clocked in and instantly started greeting tables and doin’ my thing. I’ve never been in a work environment as intense as this one.
I think it’s a good thing though. Even though it’s intense, you won’t hear me complaining - I’d be complaining if I were working at a restaurant that was slow or wasn’t doing much business. This place is PACKED every night. The funny thing is that all the servers have been complaining about how slow it is! I can’t wait till it actually gets “busy”. I’m just happy to have a job, and I’m quickly coming to realize that this may well be one of the most lucrative serving gigs in Baltimore.
When I was in the office filling out paperwork on the first day, I noticed a stack of papers about a foot and a half tall about as high as if you stacked 4 or 5 reams of paper on top of each other. I asked what it was, and it turns out they were all applications. I was amazed. All those people applied and I was the one that got hired? What did I do right? Also turns out that even though they had been running ads for server positions for some time now, I’m the only new server they’ve hired in almost 2 months. At that point I went from being happy to have a job to honored and feeling privileged to have been hired at Fogo.
So let me explain to you how the system works there. After pulling open the huge wooden and glass doors, you enter a dimly lit but warm atmosphere with dark tile and red and gold carpeted floors. A black granite bar with black leather stools is to your left, and wine bottles litter the walls all up and down the restaurant. The restaurant is buzzing with life from the moment you walk in, but still keeps its cool with dark teak wooden accents amongst off-white painted brick and the fragrant aromas of roasting meat wafting out of the kitchen. The tables are simple but elegant, and the centerpiece of the room is undoubtedly the huge salad bar that stands right in the middle of the restaurant. Most restaurants have a “60 second policy” - that is, the servers must come to greet the table within 60 seconds of being seated. Fogo doesn’t even have a 5 second policy. It’s closer to one. As soon as you sit down, there are servers there pulling out your chairs, welcoming you, and bringing ice cold water and steaming hot parmesan cheese filled bread to your table. Your server (that’s me!) will begin to explain to you how an authentic Brazilian churrascaria (steakhouse) works. Each place setting on the table has a little round red card on it. When you flip it to the other side, it’s green. Just like a traffic light, green means go! The gauchos (the guys who serve the meat) will come to your table if your card is green with all different offerings of meat - beef ribs, prime sirloin, ribeye, filet mignon, filet wrapped in bacon, garlic steak, chicken legs, chicken wrapped in bacon, pork tenderloin, pork ribs, chicken sausage, pork sausage, the list goes on and on. They will keep coming and bringing more and more meat until you flip your card to red. As soon as you do that, they will stop coming to your table with meat. Flip back to green, and it’s game on.
And the salad bar - oh my god. This is unlike any salad bar you’ve ever seen - fresh vegetables, steamed vegetables, smoked salmon, prosciutto, mozarrella balls, sun dried tomatoes, apple salad, chicken salad, it’s probably the best salad bar you could find in this city. Also, every meal comes with unlimited amounts of the three side dishes - fried bananas, crispy fried polenta, and garlic mashed potatoes. The deserts include cheesecake, key lime pie, creme brulee, chocolate molten cake, and the house specialty papaya cream - fresh papaya blended with vanilla ice cream. Oink. Oh, and not to mention the Caiparinha (KAI-puh-REEN-yah), The Caiparinha is the National Drink of Brazil - made with Cachaca (a Brazilian sugarcane liquor), muddled limes, and sugar, it’s very similar to a mojito, but without the mint. We sell this drink like hot cakes. When in Rome, right?
I see people getting out of their seats to leave that can barely walk. This is one of those restaurants that you want to starve yourself for the entire day before you go. The food just keeps on coming, and you can eat all the salad bar and all the meat you want, for a more than reasonable $46 dollars. The concept is ingenious, I can’t believe I’d never heard of a Brazilian steakhouse.
Not to mention all the gauchos are actually Brazilian. And they are AWESOME. They are energetic and fun to be around, even if their English is barely understandable. These guys were trained in southern Brazil, in the heart of gaucho country - Rio Grande do Sul, and plucked straight out of the home of the churrascaria and brought to good ol’ Bawlmer, Murlin. The general manager is also Brazilian, and he wears the gaucho uniform and serves the meat with the rest of them, clears plates and greets tables with us servers, just because he loves what he does. He could wear a nice suit and stand back like a normal GM, but he just gets down and gets his hands dirty with the rest of us. The Brazilians are insanely hard workers and clearly love what they do, and it makes working at Fogo so much more of a pleasant experience.
Oh, and one last thing. All this food - all the salad bar, sides, and any cut of meat - we get to eat after every shift. Yes, it is truly an all you can eat buffet after every single shift you work. Work lunch? Eat all the salad bar and meat you want. Work dinner that same day? Eat all you want. I’m talking filet mignon, prime sirloin, leg of lamb, chicken breast wrapped in bacon, garlic ribeye, it’s all there for the taking. We just grab a plate and stock it with as much as we want from the salad bar, then grab another and go back to where the gauchos are cooking the meat. The broiler that they use is incredible. About the size of 6 or 7 refrigerators stacked next to each other, it’s a huge open faced oven with about 5 horizontal racks, with over a hundred slowly rotating skewers stuffed with meat. I go back there with my plate in hand and these guys are just anxious as hell to shave off as much meat as they possibly can onto my plate. They’ll take requests, but sometimes I just let them keep giving me as much as they feel like of whatever they have until I say stop. This is EVERY NIGHT. I go to the back dining room and there are usually several other servers, bussers or gauchos back there eating, and I spend a solid half hour to 45 minutes pigging out until I myself can barely stand up.
I LOVE FOGO!


Those are a couple shots of our dining room. Below, that’s my general manager Jaire (sp?) on the left, and one of the gauchos on the right.
